SecondFlush
Legal Document

Privacy Policy

SecondFlush — Quality Pre-Owned Toilets  |  Last updated: January 15, 2026

This Privacy Policy explains how SecondFlush ("we," "us," "our") collects, uses, and protects information about you when you visit secondflush.com or make a purchase. Please read it carefully.

1. Data We Collect

  • We collect information you provide directly: name, email address, shipping address, phone number, and payment details when you place an order.
  • We automatically collect device and usage data including IP address, browser type, pages visited, and referring URLs via cookies and similar technologies.
  • We may collect communications you send us (support emails, contact form submissions).

2. How We Use Your Data

  • To process and fulfill your orders, send shipping confirmations, and manage returns or warranty claims.
  • To improve our website, personalize your experience, and send you service-related communications.
  • To comply with legal obligations and prevent fraud or unauthorized activity.

3. Cookies & Tracking

  • We use essential cookies for cart functionality and session management, and optional analytics cookies (Google Analytics) to understand site usage.
  • You may decline non-essential cookies via our Cookie Preferences tool without affecting your ability to browse or purchase.
  • See our Cookie Policy at Cookie Policy for full details.

4. Third Parties

  • We share data with payment processors (Stripe, PayPal) solely to complete transactions; they do not store your full card details on our servers.
  • We use logistics and delivery partners who receive only the address and order information needed to ship your purchase.
  • We do not sell, rent, or trade your personal information to third-party marketers.

5. Your Rights (GDPR & CCPA)

  • You have the right to access, correct, or delete your personal data at any time by contacting us at [email protected].
  • California residents may opt out of data sharing and request a full disclosure of categories of data collected under CCPA.
  • EU/UK residents may lodge a complaint with their local supervisory authority if they believe their data is being processed unlawfully.

6. Data Retention

  • Order and transaction records are retained for 7 years to meet accounting and tax obligations.
  • Account data is kept for as long as your account remains active, plus 2 years after closure.
  • You may request earlier deletion of any data not required for legal compliance.

7. Security

  • All data is transmitted over TLS-encrypted connections (HTTPS). Payment processing is handled by PCI-DSS compliant processors.
  • We maintain internal access controls limiting staff access to personal data on a need-to-know basis.
  • While we employ industry-standard safeguards, no method of transmission over the internet is 100{2ed2b622fbd5c7e5b9e7bc3baeaa2a88577fe7344e3484fd92d9966a913eba97} secure.

8. Children's Privacy

  • Our services are not directed to individuals under the age of 16, and we do not knowingly collect data from minors.
  • If you believe a child has submitted personal information to us, contact us immediately and we will delete it promptly.

9. Changes to This Policy

  • We may update this Privacy Policy periodically. We will notify you of material changes by posting a prominent notice on our website or by email.
  • The 'Last Updated' date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

10. Contact Us

  • For any privacy-related questions or requests, contact our Privacy Team at [email protected] or by mail at SecondFlush, 4820 Plumbing Way, Portland, OR 97201, USA.
  • We aim to respond to all privacy inquiries within 5 business days.

Questions about your privacy?

Contact us at [email protected] or visit our Contacts page. We respond within 5 business days.

Terms of ServiceCookie Policy

© 2026 SecondFlush. All rights reserved.  •  4820 Plumbing Way, Portland, OR 97201, USA

SecondFlush

Quality pre-owned toilets — tested, cleaned, and delivered to your door. Trusted by homeowners, landlords, and contractors across the US.

4821 Industrial Blvd, Suite 110
Houston, TX 77032, USA
(713) 755-0948
[email protected]

Legal & Support

Business Hours

Mon – Fri: 8:00 AM – 6:00 PM
Sat: 9:00 AM – 3:00 PM
Sun: Closed

© 2026 SecondFlush. All rights reserved. Pre-owned sanitary ware, inspected and certified.

Verified Seller — Houston, TX